Help Center

SwipeUp adds shoppable videos to your Shopify storefront in Stories, Feed and Overlay layouts. Tag products so shoppers can open their details from a video. SwipeUp compresses uploaded videos; check loading performance on your own theme and devices after adding a placement.

SwipeUp has a Free plan with 750 video views per month. Pro, Scale and Shopify Plus offer a 14-day free trial. Compare prices and view limits on the pricing page.

SwipeUp displays your existing video files in a shoppable format. You provide the footage and any editing or captions it needs, then connect the videos to products and place the widget on your storefront.

Yes. The Free plan includes 750 video views per month. Paid plans offer higher limits and a 14-day free trial.

No. SwipeUp is used across multiple categories where video helps customers understand a product: beauty & skincare, home decor, jewelry & accessories, pet stores, tech & gadgets. SwipeUp is suitable for any product that benefits from being shown in use.

SwipeUp offers three main video widgets: Inline Feed — a horizontal video carousel that blends into your pages. Stories Feed — Instagram-like stories with clickable products and autoplay. Overlay Widget — a floating video bubble that appears on any page.

No. SwipeUp does not require design or editing skills. You can upload videos, link products, and publish them from the dashboard. All player settings are adjusted in the Shopify theme editor. Custom CSS is available but optional.

Record your page, placement and observation dates, then compare product interactions and completed orders across similar traffic. Note promotions and other page changes. Attributed orders and a higher conversion rate among video viewers do not alone prove an incremental sales lift; use a controlled comparison to estimate that effect.

Analytics data in SwipeUp updates in real time. New views, interactions, and sales attributed to videos appear in the dashboard as they occur, without requiring a manual refresh.

Views — how many times videos were played. Watch Time — time customers spent watching. Open Rate — percentage who opened the player. Conversion Rate — how many viewers purchased after interacting. Orders — completed purchases from videos. Revenue — total sales generated. Affected Sales — total sales influenced by videos.

In the Analytics tab, open the date selector at the top. Choose a preset range (Today, Yesterday, Last 7/30 days) or select custom dates from the calendar. Click Apply and all metrics update to reflect the selected period.